What the case is about
Venmo claims cluster around three complaints: funds being frozen or held without clear notice, fees that plaintiffs say were not adequately disclosed, and the sharing of transaction data. Venmo's default public transaction feed has also drawn privacy scrutiny.
Because Venmo keeps complete transaction records, class membership is generally easy to verify from the account email alone. Fee-based claims often refund the actual amounts charged rather than paying a flat sum.
If you have ever had a Venmo balance held during a review, that is precisely the conduct at issue in the freeze-related claims, and it is precisely the group least likely to hear about a settlement, since many affected users abandoned the account.
Who qualifies
- You held a Venmo account during the class period
- You were charged a disputed fee or had funds frozen, depending on the case
- You were a U.S. resident
How to claim
- 1Log in and export your Venmo statement for the class period.
- 2Identify any disputed fees or holds.
- 3File with the account email Venmo has on record.
- 4Keep the confirmation, because fee-refund claims are sometimes audited.
New to this? Read the full guide to filing a settlement claim or see how long settlements take to pay out.
Think you qualify for the Venmo settlement?
Check this case and every other open settlement you may be owed money from.
Frequently asked questions
You can usually still claim. Class membership is based on having held the account during the class period, not on it still being open. You may need to request statements from support.
Not always. PayPal owns Venmo, but claims are often brought against the specific service, so check which entity and product the class definition names.
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Check what you qualify for
Members earn an average of $345 a year from settlements they did not know existed.